
Hotel Skill & Competencies
SKILL MAPPING MANAGEMENT
This Skill Mapping was prepared to give picture to all learner and professional to achieve their career in hotel sector
Hotel General Manager
The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.

Resident Manager
A resident manager of an apartment complex lives on-site in his own apartment and oversees the management of the facility and grounds. His rent is often subsidized as part of his salary. He typically has set office hours in which he is available to tenants, but also has on-call and emergency responsibilities when the need arises.

